Myan97 Privacy Policy — Personal Data Protection for Malaysian Players

This Privacy Policy is issued by myan97 on behalf of the online casino platform accessible via the website myan97.xyz. It describes how we collect, use, disclose, store and protect the personal data of Malaysian users who register for and use our services.

Myan97 is the data controller under Malaysia's Personal Data Protection Act 2010 (PDPA). This means we are responsible for ensuring that all personal data in our care is handled in accordance with the data protection principles established under Malaysian law.

This policy applies to all individuals who:

• Registering an account on the myan97 platform.
• Using any services offered by myan97, including slots, live baccarat, poker, jackpots, Sports Betting and table games.
• Visiting the myan97.xyz website even without registering an account.
• Contacting the myan97 customer support team via email or live chat.

By using the myan97 platform after reading this policy, you consent to the data collection and usage practices described in this document.

Myan97 only collects data necessary to provide the services you use. The following are the categories of data we may collect:

Myan97 does not collect sensitive data such as health information, religious beliefs, political views, or any information deemed sensitive under Malaysia's PDPA, unless there is a specific requirement related to responsible gaming, in which case such collection will only take place with your explicit consent.

Myan97 collects your personal data through the following methods:

• Directly from you: When you fill in a registration form, make a deposit or withdrawal, contact our support team, complete a survey, or use any platform feature that requires you to provide personal information.
• Automatically via technology: When you browse and use the myan97 platform, our systems automatically record technical data such as your IP address, device type, web browser, pages visited, and time spent in each session. This data is collected through cookies, web tags, and tracking technologies described in Section 8.
• From authorised third parties: In the context of identity verification or payment processing, myan97 may receive limited data from the payment provider you use (such as Touch 'n Go eWallet, GrabPay, or FPX bank parties) solely for the purpose of verifying the transaction made.

Myan97 uses your personal data for the following purposes, which are lawful under Malaysia's PDPA:

• Account operations: To create, manage, and maintain your myan97 account, including processing logins, updating profile information, and enabling access to all platform services.
• Processing financial transactions: To process deposits made via Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, or ShopeePay, and to process winnings withdrawals to a Malaysian bank account registered in your name.
• Identity verification and legal compliance: To meet legal requirements relating to age verification (18+), anti-money laundering (AML) prevention, and other applicable Malaysian regulatory compliance obligations.
• Platform security: To detect, investigate and prevent fraudulent activity, bonus abuse, hacking and any security threats to the myan97 platform and its users.
• Service improvement: To analyse platform usage patterns in aggregate in order to understand the needs of Malaysian players and make improvements to the user experience, game selection and platform functionality.
• Responsible gaming: To monitor gameplay patterns in order to identify early signs of problem gambling, and to reach out to players who may need assistance or information about the responsible gaming tools available on myan97.
• Service communications: To send you important account-related notifications such as deposit confirmations, withdrawals, password changes, terms updates, and security alerts.
• Marketing communications (with consent): To send you information about myan97 promotions, bonuses and offers that may interest you — only if you have given consent to receive marketing communications. You may withdraw this consent at any time.

Myan97 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.

Myan97 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, we may need to share limited data with the following categories of third parties:

• Payment providers: Information required to process transactions is shared with your chosen payment provider, such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX-linked banks (Maybank, CIMB, and others). This sharing is strictly limited to the information needed to complete the transaction.
• Game providers: Selected game providers such as Pragmatic Play, PG Soft, and Evolution Gaming may receive the minimum technical data required to operate their games on the myan97 platform. These providers are bound by strict data protection agreements.
• Technical service providers: Companies that assist us with server hosting, cybersecurity, platform analytics, and technical support may have limited access to operational data. All such providers are bound by confidentiality and data protection agreements that prohibit them from using your data for any other purpose.
• Legal authorities: myan97 may be required to disclose certain data to the relevant Malaysian authorities where there is a legitimate legal basis, such as a court order, a money laundering investigation or a directive from a qualified enforcement body.

Myan97 takes data security extremely seriously. We have implemented multiple layers of technical and organisational safeguards to protect your personal data from unauthorised access, loss, destruction, or improper disclosure.

• Data encryption in transit: All communications between your device and myan97's servers are protected by 256-bit SSL/TLS encryption, which cannot be breached by unauthorised parties during transmission.
• Data encryption at rest: Sensitive data such as financial information is stored in encrypted form within our secure databases, protected by strict access controls.
• Internal access controls: Only myan97 staff with a legitimate business need are permitted to access users' personal data, and such access is restricted to the minimum scope required.
• Continuous monitoring: Our security monitoring system operates 24 hours a day to detect any suspicious activity or unauthorised attempts to access user data.
• Regular security testing: myan97's security infrastructure undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.

While myan97 takes all reasonable steps to protect your data, no security system is 100% impenetrable. In the event of a data breach affecting your personal data, myan97 will notify you as promptly as possible in accordance with Malaysia's PDPA requirements, and will take immediate action to contain and mitigate the impact of the breach.

Myan97 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law. The general retention period guidelines are as follows:

• Active account data: For as long as your myan97 account remains active, we retain your profile data, game history and transaction records for service operation and legal compliance purposes.
• After account closure: Upon voluntary account closure or closure for any other reason, myan97 will retain basic transaction records and account information for the minimum period required by Malaysian law relating to financial records and AML compliance — typically at least 7 years.
• Technical log data: Technical logs such as IP addresses and access records are typically retained for 12 months before being automatically deleted, unless an ongoing investigation requires them to be kept for longer.
• Support communication records: Records of conversations with our customer support team are retained for 2 years for service improvement purposes and to assist in resolving any disputes that may arise.

Once the applicable retention period has expired, your personal data will be securely and irreversibly deleted or anonymised. Fully anonymised data may continue to be used for aggregate analytics purposes in a form that cannot identify you individually.

Myan97 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and understand how users interact with the platform. The following are the types of cookies we use:

You can manage or delete non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the myan97 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a myan97 user have the following rights regarding your personal data held in our care:

To submit any request relating to the rights above, please contact us by email at support@myan97.xyz stating the type of request and sufficient identity verification information. myan97 is committed to responding within 30 business days for standard requests.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how myan97 handles your personal data, we encourage you to contact us directly. We take every privacy enquiry seriously and are committed to providing a clear and helpful response.

• Email (recommended for privacy enquiries): support@myan97.xyz
• Live chat: Available on the myan97 platform 24 hours a day, 7 days a week — ideal for enquiries that do not require sharing sensitive information.

When contacting us regarding a privacy request, please provide:

• The nature of your request (access, correction, deletion, etc.).
• Sufficient identity verification information so that we can confirm we are communicating with the correct user before disclosing or modifying any data.
• Specific details about the data or privacy issue you wish to address.

Myan97 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or relevant technological developments. We are committed to communicating transparently about any material changes to this policy.

When we make material changes to this Privacy Policy:

• The "Updated" date at the top of this document will be revised to reflect the date of the latest amendment.
• A clear notice will be displayed on the myan97 platform's main page to inform users of any changes that have taken place.
• For significant changes, we will send a notification via email to the address registered with your myan97 account.

Continued use of the myan97 platform after the effective date of any amendment will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and withdraw any valid balance before the amendment's effective date.

Previous versions of this Privacy Policy are available upon request — contact us at support@myan97.xyz should you wish to access a previous version for comparison purposes.