Myan97 Terms & Conditions — A Complete Guide to Using the Malaysia Platform

Welcome to the myan97 Terms & Conditions page. This document outlines the rules, rights, and responsibilities governing the use of our online casino platform by all Malaysian users. Please read it carefully before registering or using any myan97 services — by creating an account, you are deemed to have read, understood, and agreed to all terms stated here.

18+
Minimum Age Requirement
256-bit
SSL Encryption
PDPA
Malaysia Data Protection
24/7
Customer Support
RM 20
Minimum Deposit
1 Account
Per User
1–24h
Withdrawal Time
RM
Malaysian Ringgit (MYR)

Summary of myan97's Commitments to Users

Before you read the detailed terms, here are the core principles that guide every one of our policies.

Terms Written in Plain Language

Myan97 is committed to writing all terms and conditions in plain language that any Malaysian player can understand. No confusing legal jargon, no hidden conditions buried in fine print. What you read is exactly what applies when you use our platform.

Fair Deposits & Withdrawals

All transactions on myan97 are processed transparently. Deposits via Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, and ShopeePay are credited instantly. Withdrawals to Malaysian bank accounts are settled within 1–24 hours with no hidden charges, provided withdrawal conditions are met.

Fair Bonus Terms

Every promotion and bonus at myan97 comes with wagering terms that are clearly stated before you accept or use them. We do not alter bonus conditions once they have been activated in your account, except in very limited circumstances of which you will be notified in advance.

Full Account Protection

Your myan97 account belongs to you. We will not freeze, suspend, or close your account without solid grounds and clear communication to you. Every action taken on an account will be accompanied by an explanation and an open appeals channel.

Your Privacy Is Protected

Your personal data is protected under Malaysia's Personal Data Protection Act 2010 (PDPA). myan97 does not sell or share your information with third parties without your explicit consent. Read our Privacy Policy for full details.

Responsible Gaming

Myan97 provides all members with self-imposed deposit limits, session time limits, and self-exclusion tools. This platform is strictly for users aged 18 and above. We take player protection and our social responsibility to the Malaysian gaming community seriously.

Updated: January 2026

Important: By registering and using the myan97 platform, you confirm that you have read, understood, and agree to be fully bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the myan97 platform. For any enquiries, contact us at support@myan97.xyz.

1

User Entry & Eligibility

The myan97 platform is an online casino service designed exclusively for users in Malaysia. By accessing or using any part of this platform, you represent and warrant that:

  • You are 18 years of age and above at the time of registration and while using the platform. myan97 takes the protection of minors seriously, and any breach of the age requirement will result in immediate account closure and forfeiture of all remaining balances in that account.
  • You are registering solely on your own behalf and not on behalf of any other third party.
  • All information you provide at registration must be truthful, accurate, and current. myan97 reserves the right to request identity verification at any time.
  • You are not subject to any legal restriction, regulation, or internal policy that would prevent you from using an online casino platform's services.
  • Use of this platform is for personal entertainment purposes only and should not be treated as a source of income or as a solution to financial difficulties.

Myan97 reserves the right to decline registration or close the account of any user found not to meet these eligibility requirements, without prior notice.

2

Account Registration

Each user is only permitted to hold one (1) active account on myan97 at any one time. Holding multiple accounts under the same individual — whether using different names, email addresses, phone numbers, or devices — is strictly prohibited and may result in the closure of all accounts involved without payment of any remaining balances.

  • Registration details: You are responsible for ensuring that your chosen username, email address, and password are unique and secure. Do not share your login details with any other party.
  • Account security: myan97 recommends that you use a strong password and enable two-factor authentication (2FA) where available. You are solely responsible for all activity that takes place under your account.
  • Suspicious activity: If you suspect your account has been accessed without authorisation, contact the myan97 support team immediately at support@myan97.xyz so that protective measures can be taken right away.
  • Identity verification: myan97 reserves the right to request identity verification documents at any time, particularly in relation to large withdrawal requests. Failure to provide the requested verification may result in the withdrawal being placed on hold.

Note: myan97 accounts are for personal use only. Using your account for commercial purposes, reselling access, or any unauthorised activity is strictly prohibited and may result in legal action.

3

Deposits & Payment Methods

Myan97 accepts deposits via the following Malaysian payment methods only:

  • Touch 'n Go eWallet — processed instantly
  • DuitNow — real-time transfer
  • FPX (Maybank2u, CIMB Clicks, Bank Islam, RHB, AmBank, and other major Malaysian banks)
  • GrabPay
  • Boost
  • ShopeePay

The minimum deposit amount is RM 20 per transaction. All transactions are processed in Malaysian Ringgit (MYR) only. myan97 does not accept deposits in foreign currencies.

Successful deposits will be credited to your myan97 account instantly in most cases. If a deposit has not been credited within 15 minutes, please contact our support team with proof of transaction for verification.

Myan97 reserves the right to decline or reverse any deposit suspected of involving fraudulent activity, money laundering, or illegitimate funding sources. Users are responsible for ensuring that all deposited funds come from legitimate and lawful sources under Malaysian law.

4

Withdrawals

Withdrawal of winnings on myan97 is subject to the following conditions:

  • Minimum withdrawal amount: RM 50 per withdrawal request.
  • Processing time: Withdrawals are typically processed within 1 to 24 hours on business days. Withdrawals submitted on weekends or Malaysian public holidays may take slightly longer to process.
  • Withdrawal methods: Withdrawals will be processed back to the same payment method used for the deposit, or to a verified Malaysian bank account held in the name of the registered user.
  • Identity verification: For withdrawal requests exceeding a certain amount, myan97 reserves the right to request additional identity verification before the withdrawal is approved. This is a standard security measure to safeguard your account.
  • Wagering requirement: Before withdrawing any winnings derived from a bonus, all applicable wagering requirements must be fully met. The wagering requirement for each bonus is clearly stated at the time the bonus is offered.

Myan97 reserves the right to temporarily suspend or withhold withdrawals where there are signs of fraudulent activity, bonus abuse, or a breach of terms. Affected users will be contacted via their registered email for further clarification.

Important: myan97 is not liable for any withdrawal delays caused by banks or third-party payment providers that are beyond our control.

5

Bonuses & Promotions

Myan97 offers a range of bonuses and promotions to both new and existing members from time to time. All bonuses and promotions are subject to the specific terms and conditions stated alongside each respective offer.

  • Welcome Bonus: New members who register and make their first deposit are eligible for a first deposit bonus, usable across selected games. The bonus rate and wagering requirements are stated at the time the offer is displayed.
  • Wagering requirement: All bonuses carry wagering requirements (e.g. 20x or 30x the bonus value) that must be met before any withdrawal can be made. For example, a MYR 100 bonus with a 20x requirement means you must wager MYR 2,000 before withdrawing funds tied to that bonus.
  • Bonus validity period: Every bonus has a set validity period. Bonuses that expire before the wagering requirement is met will be automatically forfeited without any compensation.
  • One bonus at a time: By default, only one active bonus may be used at a time unless otherwise stated in the relevant promotion's terms.
  • Bonus abuse policy: myan97 has a detection system in place to identify bonus abuse. Any attempt to manipulate the bonus system — including the use of multiple accounts, opposing bets, or other unauthorised methods — will result in account closure and forfeiture of all associated winnings.

Myan97 reserves the right to modify, withdraw, or terminate any promotion at any time with reasonable notice to affected users.

6

Game Rules

All games available on the myan97 platform — including video slots, live baccarat, poker, progressive jackpots, table games, and Sports Betting — are operated in accordance with international casino industry standards.

  • Game results: The outcome of all slots and RNG-based games is determined by a Random Number Generator (RNG) independently audited by an accredited third-party body. Live dealer game outcomes are determined by cards, dice, or wheels operated in real time by a human dealer — all of which can be observed via HD video stream.
  • Final decision: Once a game round is complete and the result is displayed on the myan97 platform, that result is final and not subject to dispute unless there is clear evidence of a technical failure that occurred during that round.
  • Technical failure: If a round is interrupted due to a connection issue on the user's end, any wins or losses at the time of the interruption will be settled based on myan97's server data, which serves as the official record.
  • Sports Betting: Sports Betting at myan97 — including odds for the Malaysia Super League, EPL, badminton, e-sports, and other sports — is subject to additional rules stated in the Sports Betting section of the platform. Odds are subject to change until a bet is confirmed by the system.
  • RTP value: The Return to Player (RTP) value for each slots game and table game is stated in the respective game information. RTP is a long-term statistical estimate and does not guarantee returns in any individual gaming session.
7

Acceptable User Conduct

All myan97 users are expected to conduct themselves in a manner that respects the platform, fellow users, live dealers, and our support team. The following are strictly prohibited on the myan97 platform:

  • Using automated software, bots, scripts, or any other technology to play games or exploit the system unfairly.
  • Using abusive, threatening, racist, or offensive language through the live chat function at game tables or through any customer support channel.
  • Attempting to hack, disrupt, or interfere with the functionality of the myan97 system in any way.
  • Sharing or selling your account login details to any third party.
  • Disputing legitimate credit card charges or payments that have been used to deposit funds into your myan97 account (chargeback fraud).
  • Using the myan97 platform for money laundering or any financial activity that is unlawful under Malaysian law.

Myan97 reserves the right to take appropriate action, including immediate account suspension or closure, against any user who violates these conduct guidelines.

8

Account Suspension & Closure

Myan97 reserves the right to suspend or close a user's account under the following circumstances:

  • Violation of any part of these Terms & Conditions.
  • Failed identity verification or false information provided during registration.
  • Fraudulent activity, bonus abuse, or manipulation of the gaming system.
  • Multiple accounts held by the same individual.
  • Self-exclusion requests filed by the user through the Responsible Gaming tools.
  • Legal compliance requirements or directives from the relevant authorities.

In the event of account closure due to a breach of terms, myan97 reserves the right to forfeit all bonus balances and winnings obtained through activities that violated these terms. Legitimate original deposit balances will be returned to the user once the investigation is concluded, unless clear evidence of fraud exists.

Users who wish to voluntarily close their account may contact the myan97 support team at support@myan97.xyz. All valid balances will be returned once withdrawal conditions have been fully met.

9

Privacy & Data Protection

Myan97 respects and protects the privacy of all its users in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. The collection, processing, and use of users' personal data is carried out in accordance with our separate Privacy Policy, which forms an integral part of these terms.

  • Data collected: Your name, email address, phone number, payment information, and platform usage data are collected for the purposes of service operation, identity verification, and legal compliance.
  • Data usage: Your data is used to operate your account, process transactions, provide customer support, and — with your consent — send you relevant promotional information.
  • Data sharing: myan97 does not sell users' personal data to third parties. Data may be shared with service providers that assist in platform operations (such as payment processors), subject to strict data protection agreements.
  • User rights: You have the right to access, correct, or request the deletion of your personal data held by myan97, subject to applicable legal requirements.

For full details on how we manage your personal data, please read myan97 Privacy Policy.

10

Responsible Gaming

Myan97 is fully committed to Responsible Gaming. We believe that casino gaming is a form of entertainment and recreation — not a source of income or a solution to financial difficulties.

  • Age requirement: This platform is for users aged 18 years of age and above only, without exception.
  • Self-control tools: myan97 provides all members with the following tools at no charge — self-set daily or weekly deposit limits, session time limits, detailed game activity history, and the option for temporary or permanent self-exclusion.
  • Self-exclusion: If you feel that gaming has become a problem, you can apply for self-exclusion through your account settings or by contacting our support team. An active self-exclusion will prevent you from accessing the platform for the duration of the specified period.
  • Professional assistance: If you or someone you know needs help with problem gambling, please contact Talian Kasih: 15999 (toll-free, 24 hours) or visit the Ministry of Health Malaysia website for a list of nearby support centres.

For more information on Responsible Gaming tools and resources available at myan97, please visit the Responsible Gaming ours.

11

Myan97's Limitation of Liability

Myan97 provides its online gaming platform on an "as-is" and "as-available" basis. While we strive to keep the platform running smoothly at all times, there are limitations of liability that all users should be aware of:

  • Myan97 is not liable for any loss or damage arising from service interruptions, technical failures, or communication disruptions that are beyond our reasonable control.
  • Myan97 makes no guarantee that gameplay will result in winnings. All games involve an element of chance and winnings are not assured.
  • Myan97 is not liable for any financial losses incurred by users as a result of using this platform, including betting losses.
  • Users are solely responsible for the security of their own device, internet connection, and account login credentials.

Myan97's maximum liability to any user under any circumstances shall not exceed the total amount deposited by that user in the 12 months preceding the relevant claim.

12

Amendments to Terms and Conditions

Myan97 reserves the right to modify, add to, or amend these Terms & Conditions at any time at our sole discretion. Any material changes will be communicated to users via:

  • A notice displayed prominently on the myan97 platform's main page prior to the changes taking effect.
  • A notification email to the email address registered to your myan97 account.

Changes will take effect within 14 days after notice is issued unless otherwise stated. Continued use of the myan97 platform after the effective date of any changes constitutes acceptance of the amended terms.

If you do not agree with the changes made, you have the right to close your account and withdraw any valid balance before the effective date of those changes. Please contact us at support@myan97.xyz to process the account closure if required.

Current version: These Terms & Conditions take effect from January 2026 and supersede all previous versions. Any enquiries regarding these terms may be directed to the myan97 support team at support@myan97.xyz.

FAQ — Terms & Conditions myan97

The most frequently asked questions about our platform's terms and policies.

No. A myan97 account must be registered under the real name of the actual user and is for that user's personal use only. Registration on behalf of another person, a business entity, or for any commercial purpose is strictly prohibited. Any such violation will result in immediate account closure and forfeiture of all balances and winnings in the account. myan97 also reserves the right to pursue appropriate legal action in cases involving identity fraud.

You can easily reset your password using the "Forgot Password" function on the myan97 login page. A reset link will be sent to the email address registered to your account. If you no longer have access to your registered email, please contact the myan97 support team at support@myan97.xyz with sufficient identity verification details so we can help you securely recover access to your account.

myan97 does not deduct any taxes from user winnings. However, personal tax obligations are the individual's own responsibility and are subject to applicable Malaysian tax laws. myan97 recommends that users seek advice from a qualified tax adviser if they have specific questions regarding the tax implications of casino winnings in their personal circumstances. The myan97 platform does not provide tax advice.

Any complaints or disputes relating to the use of the myan97 platform may be submitted by email to support@myan97.xyz including full details such as your account number, the date and time of the incident, relevant screenshots, and a thorough description of the issue encountered. Our team is committed to providing an initial response within 48 hours and will work to resolve every complaint within a reasonable timeframe. All complaints will be recorded and handled professionally in accordance with myan97's internal complaints resolution procedure.

If you suspect your myan97 account has been accessed without authorisation, your first step is to change your password immediately. Then, contact the myan97 support team via live chat or email at support@myan97.xyz to report the incident. Our team will review your account login history, help secure the account, and take appropriate action. We also recommend checking all devices you use to ensure no malicious software has been installed.
Responsible Gaming Reminder

All games on myan97 are for entertainment purposes only. Set your limits, never bet with money you cannot afford to lose, and stop playing when it no longer feels enjoyable. myan97 provides deposit limit, session time limit, and self-exclusion tools to help you stay in control. This platform is for users aged 18 and above.

Need help? Contact Talian Kasih: 15999 (free, 24 hours) or visit the Responsible Gaming ours.

Understand Our Terms? Join myan97 Today

Over 50,000 Malaysian players already trust myan97. Register for free today, deposit from as little as RM 20, and enjoy more than 1,000 quality games on a fair and transparent platform.

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